{"id":4853,"date":"2026-03-02T03:49:31","date_gmt":"2026-03-02T03:49:31","guid":{"rendered":"https:\/\/staging.putz24.ch\/hilfe\/"},"modified":"2026-06-03T04:57:01","modified_gmt":"2026-06-03T04:57:01","slug":"help","status":"publish","type":"page","link":"https:\/\/putz24.bengalboost.com\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/span> (FAQ)<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Welcome to our FAQ section! Here you will find answers to the most common questions about our services. Choose the appropriate category to quickly find the information you need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t*All website prices include full taxes.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Private Households \/ Office Cleaning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We offer you regular cleaning services for private households and offices \u2013 individually tailored to your needs. Our trained professionals ensure cleanliness and order by working with the cleaning materials provided by you. Perfect for a long-term, reliable cleaning solution.<\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How often can I book a cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our cleaning services for private households and offices can only be booked as regular cleanings. You can choose between weekly, biweekly, or monthly appointments. We do not offer one-time cleanings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What does the cleaning of private households include? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our regular cleaning includes the maintenance of floors, surfaces, kitchens, and bathrooms. Upon request, we can also take on additional tasks such as window cleaning or the cleaning of specific areas (e.g., refrigerator or oven).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do cleaning supplies and equipment need to be provided? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we work exclusively with the cleaning agents and equipment provided by the customer. Please ensure that all necessary materials are available so that the cleaning can be carried out efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are the cleaners insured? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, all of our cleaners are fully insured. You can be sure that your premises are in good hands with us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I specify certain wishes for the cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Of course! Please let us know your specific requests or priorities when booking so that we can carry out the cleaning exactly according to your wishes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Facility Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our caretaker service offers you comprehensive care for your property. From regular cleaning and maintenance to minor repairs and technical monitoring \u2013 we ensure that your property remains in the best condition. Individually tailored solutions for property managements, co-ownership associations, and commercial spaces.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What services does your facility management offer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our caretaker services include building cleaning, minor repairs, garden maintenance, winter service, and the monitoring of technical facilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are the services flexibly adaptable? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we will create a customized property maintenance package for you that is tailored exactly to your property and your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How often are caretaker services performed? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The frequency depends on your requirements. You can book regular maintenance plans or contact us as needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if a technical problem is detected? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our caretakers will inform you immediately about technical problems and take care of organizing the repair if necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you also work with property managements and co-ownership associations? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we work closely with property management companies and homeowners’ associations to ensure optimal care of the properties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Move-out Cleanings \/ Window Cleanings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our move-out and window cleanings guarantee flawless results for moves, handovers, or simply for a clear view. With professional equipment and trained staff, we clean thoroughly, streak-free, and with a handover guarantee \u2013 so everything shines as it should.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What does a move-out cleaning include? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our move-out cleaning includes a thorough cleaning of all rooms, including floors, walls, kitchens, bathrooms, and windows. Upon request, we also clean hard-to-reach areas such as ventilation grilles or cupboards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer a handover guarantee for the move-out cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, our final cleanings are carried out with a handover guarantee. Should any touch-ups be required, we will take care of them free of charge. You can also book a final cleaning without a handover guarantee.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you also clean hard-to-reach windows? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, our team is specially equipped to clean windows at all heights and angles. We place special emphasis on a streak-free result. In rare cases, it may also happen that we hire an external cleaning company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I book a move-out or window cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can easily book your cleaning via our online platform. Specify the desired date and the areas to be cleaned, and we will take care of the rest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you use special products for glass and window frames? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we use high-quality cleaning agents that are gentle on both glass and window frames and ensure a long-lasting result.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Get in touch with us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Do you have further questions? Contact us directly \u2013 our team will be happy to help you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tGet in touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions (FAQ) Welcome to our FAQ section! Here you will find answers to the most common questions about our services. Choose the appropriate category to quickly find the information you need. Get in touch Our services *All website prices include full taxes. Private Households \/ Office Cleaning We offer you regular cleaning services […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4853","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/4853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/comments?post=4853"}],"version-history":[{"count":4,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/4853\/revisions"}],"predecessor-version":[{"id":5286,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/4853\/revisions\/5286"}],"wp:attachment":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/media?parent=4853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}