{"id":6873,"date":"2026-03-09T05:58:28","date_gmt":"2026-03-09T05:58:28","guid":{"rendered":"https:\/\/staging.putz24.ch\/agb\/"},"modified":"2026-06-14T06:42:06","modified_gmt":"2026-06-14T06:42:06","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/putz24.bengalboost.com\/en\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Transparency for our Customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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GTC for our Cleaning Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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At Putz24, we place great value on clarity, fairness, and commitment. Therefore, we have clearly structured our General Terms and Conditions (GTC)\u2014tailored to our most important services.<\/p>

Whether it is property cleaning, facility management, window cleaning, or move-out cleaning:<\/b> Our GTC provide a clear overview of rights, obligations, and framework conditions\u2014so that you always know where you stand.<\/p>

Simply select the appropriate section to learn more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGTC for Property Cleaning\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHere you will find all contractual conditions, liability notices, and service descriptions for the regular or one-time cleaning of apartments, offices, and other properties.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGTC for Facility Management\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tThese GTC regulate services in the areas of property maintenance, technical support, outdoor facility care, and general caretaking work.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGTC for Move-out Cleaning\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tThese conditions apply to move-out cleanings with a handover guarantee, including the scope of services, deadlines, and responsibilities towards third parties (e.g., landlords).\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGTC for Window Cleaning\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tValid for all services related to the manual or mechanical cleaning of windows, glass facades, and conservatories, including travel and safety regulations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you have a question? We are happy to help.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our Help Center offers quick answers to frequently asked questions about our services, booking, billing, and more.<\/p>

Whether you need support choosing the right service or have a question about existing orders \u2013 we are here for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tHelp Center<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Do I need to be present during the cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, that is not necessary. Many customers give us a key or access code. Your security and discretion are our top priority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if I have to cancel an appointment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Please inform us at least 24 hours in advance. Short-notice cancellations may lead to fees \u2013 details can be found in our GTC.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How does the payment process work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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After the cleaning, you will receive an invoice via e-mail. Depending on the agreement, payment is possible via bank transfer, credit card, or direct debit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Transparency for our Customers GTC for our Cleaning Services At Putz24, we place great value on clarity, fairness, and commitment. Therefore, we have clearly structured our General Terms and Conditions (GTC)\u2014tailored to our most important services. Whether it is property cleaning, facility management, window cleaning, or move-out cleaning: Our GTC provide a clear overview of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6873","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/6873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/comments?post=6873"}],"version-history":[{"count":4,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/6873\/revisions"}],"predecessor-version":[{"id":7129,"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/pages\/6873\/revisions\/7129"}],"wp:attachment":[{"href":"https:\/\/putz24.bengalboost.com\/en\/wp-json\/wp\/v2\/media?parent=6873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}